GCAS Customer Service Associate : Miami Call Center Job - (miami, florida)
GCAS Customer Service Associate :
Miami Call Center Organization:
Client Support Services Job:
Customer Service Job Number :
Description JOB SCOPE Responsibilities :
Respond to inbound telephone calls and may generate outbound calls regarding information on aspects of Visa products.
:
Evaluate and determine the nature of each call and determine the appropriate action to complete the call.
:
Update and maintain cardholder data in appropriate databases.
:
Use several computer programs to respond to customer inquiries :
Document cases to show action taken.
Qualifications :
Typically requires a minimum of 1:
2 years experience in a customer service environment.
:
Must possess a clear speaking voice and strong verbal communication skills.
:
Ability to multi:
task and make decisions quickly based on the customers needs.
:
Ability to handle difficult calls in a professional manner.
:
Requires accuracy and attention to detail.
:
Knowledgeable of the payments business and VISA operating procedures after the training class.
:
Basic PC skills in a Windows environment; however strong keyboard skills are required.
:
Able to navigate through the internet.
:
Able to work any shift Source:
http:
//www.
tiptopjob.
com/jobs/28745906_job.
asp?source=trovit.
Estimated Salary: $20 to $28 per hour based on qualifications.
Miami Call Center Organization:
Client Support Services Job:
Customer Service Job Number :
Description JOB SCOPE Responsibilities :
Respond to inbound telephone calls and may generate outbound calls regarding information on aspects of Visa products.
:
Evaluate and determine the nature of each call and determine the appropriate action to complete the call.
:
Update and maintain cardholder data in appropriate databases.
:
Use several computer programs to respond to customer inquiries :
Document cases to show action taken.
Qualifications :
Typically requires a minimum of 1:
2 years experience in a customer service environment.
:
Must possess a clear speaking voice and strong verbal communication skills.
:
Ability to multi:
task and make decisions quickly based on the customers needs.
:
Ability to handle difficult calls in a professional manner.
:
Requires accuracy and attention to detail.
:
Knowledgeable of the payments business and VISA operating procedures after the training class.
:
Basic PC skills in a Windows environment; however strong keyboard skills are required.
:
Able to navigate through the internet.
:
Able to work any shift Source:
http:
//www.
tiptopjob.
com/jobs/28745906_job.
asp?source=trovit.
Estimated Salary: $20 to $28 per hour based on qualifications.
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