Customer Service Representative / Office Assistant - Business Filing Services (Miami, FL)
Description:
Customer Service Representative / Office Assistant and service information; resolving product and service problems.
Customer Service Representative Job Duties:
o Attracts potential customers by answering product and service questions; suggesting information about other products and services.
o Opens customer accounts by recording account information.
o Maintains customer records by updating account information.
o Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
o Maintains financial accounts by processing customer adjustments.
o Recommends potential products or services to management by collecting customer information and analyzing customer needs.
o Prepares product or service reports by collecting and analyzing customer information.
o Contributes to team effort by accomplishing related results as needed.
Skills/
Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking Job Pays 11.
50 per hour plus commission/ 9AM - 6PM plus 1 hour for lunch - 8 hours a day United States.
Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Customer Service Representative / Office Assistant and service information; resolving product and service problems.
Customer Service Representative Job Duties:
o Attracts potential customers by answering product and service questions; suggesting information about other products and services.
o Opens customer accounts by recording account information.
o Maintains customer records by updating account information.
o Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
o Maintains financial accounts by processing customer adjustments.
o Recommends potential products or services to management by collecting customer information and analyzing customer needs.
o Prepares product or service reports by collecting and analyzing customer information.
o Contributes to team effort by accomplishing related results as needed.
Skills/
Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking Job Pays 11.
50 per hour plus commission/ 9AM - 6PM plus 1 hour for lunch - 8 hours a day United States.
Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
