Banking Call Center Support Specialist
Miami, FL Miami, FL Full-time Full-time From $20 an hour From $20 an hour 12 days ago 12 days ago 12 days ago Location:
Miami, FL Downtown Provides operational, procedural and application related support to the branch network and department associates in a call center environment.
This includes account opening approval in regard to AML/BSA policy, back-up approval for large currency transactions, and legal questions.
Proactively strive for operational excellence and delivery of outstanding support.
Requirements:
Minimum of 2 to 3 years of recent experience working in a financial institution in a branch/bank operational role, Call Center or customer service.
Thorough knowledge of bank operations including, New Accounts, and Customer Service.
Must have excellent verbal and written communication skills.
Excellent analytical, organizational, and decision-making skills.
Thorough knowledge of branch software applications.
Must have the ability to analyze information and make sound business decisions.
Ability to communicate with all levels of management.
Job Type:
Full-time Pay:
From $20.
00 per hour Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Miami, FL 33131:
Reliably commute or planning to relocate before starting work (Required) Work Location:
Hybrid remote in Miami, FL 33131.
Estimated Salary: $20 to $28 per hour based on qualifications.
Miami, FL Downtown Provides operational, procedural and application related support to the branch network and department associates in a call center environment.
This includes account opening approval in regard to AML/BSA policy, back-up approval for large currency transactions, and legal questions.
Proactively strive for operational excellence and delivery of outstanding support.
Requirements:
Minimum of 2 to 3 years of recent experience working in a financial institution in a branch/bank operational role, Call Center or customer service.
Thorough knowledge of bank operations including, New Accounts, and Customer Service.
Must have excellent verbal and written communication skills.
Excellent analytical, organizational, and decision-making skills.
Thorough knowledge of branch software applications.
Must have the ability to analyze information and make sound business decisions.
Ability to communicate with all levels of management.
Job Type:
Full-time Pay:
From $20.
00 per hour Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Miami, FL 33131:
Reliably commute or planning to relocate before starting work (Required) Work Location:
Hybrid remote in Miami, FL 33131.
Estimated Salary: $20 to $28 per hour based on qualifications.
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