Financial Advocate
South Florida Institute for Reproductive Medicine South Florida Institute for Reproductive Medicine Miami, FL Miami, FL Full-time Full-time Estimated:
$41K - $51.
9K a year Estimated:
$41K - $51.
9K a year The Financial Advocate is responsible for the efficiency, accuracy and professionalism of the front desk.
Primary duties include providing exemplary customer service while scheduling appointments, answering multi-line phones and emails and directing patients and all inquiries appropriately.
The Financial Advocate works in a collaborative relationship with the front desk team as well as with other departments and employees.
Essential
Responsibilities:
Answering phone and directing calls or assisting patients as is appropriate, handling and managing the continuous flow of information between the lab, onsite physician and other staff while adhering to our standards of patient care and right to privacy Schedule and confirm patient appointments, check-ups and physician referrals.
Answer telephones and direct calls to appropriate staff.
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Compile and record medical charts, reports, and correspondence.
Interview patients to complete insurance and privacy forms Posting / collections of daily services.
Performs other duties/special projects and tasks as assigned Education:
High School Diploma or equivalent required; Bachelor's degree preferred Minimum of one year of experience in customer service-related field Minimum of one year of experience of administrative medical office experience strongly preferred Experience with Electronic Medical Record (EMR) system strongly preferred Requires weekend rotation and flexibility for occasional travel to alternate location(s) Bilingual (Spanish) preferred What we offer you! Outstanding benefits including health, vision and dental packages, including HSA/FSA, Life and Disability Insurance We also have a no-cost medical, dental, and vision plan for employees.
18 days of accrued PTO in addition to 10 paid holidays Fertility benefits 401(k) Retirement Plan Employee Assistance Program Continuing Education Reimbursement Wellness Program We provide a great, family work environment with internal growth opportunities Job Type:
Full-time.
Estimated Salary: $20 to $28 per hour based on qualifications.
$41K - $51.
9K a year Estimated:
$41K - $51.
9K a year The Financial Advocate is responsible for the efficiency, accuracy and professionalism of the front desk.
Primary duties include providing exemplary customer service while scheduling appointments, answering multi-line phones and emails and directing patients and all inquiries appropriately.
The Financial Advocate works in a collaborative relationship with the front desk team as well as with other departments and employees.
Essential
Responsibilities:
Answering phone and directing calls or assisting patients as is appropriate, handling and managing the continuous flow of information between the lab, onsite physician and other staff while adhering to our standards of patient care and right to privacy Schedule and confirm patient appointments, check-ups and physician referrals.
Answer telephones and direct calls to appropriate staff.
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Compile and record medical charts, reports, and correspondence.
Interview patients to complete insurance and privacy forms Posting / collections of daily services.
Performs other duties/special projects and tasks as assigned Education:
High School Diploma or equivalent required; Bachelor's degree preferred Minimum of one year of experience in customer service-related field Minimum of one year of experience of administrative medical office experience strongly preferred Experience with Electronic Medical Record (EMR) system strongly preferred Requires weekend rotation and flexibility for occasional travel to alternate location(s) Bilingual (Spanish) preferred What we offer you! Outstanding benefits including health, vision and dental packages, including HSA/FSA, Life and Disability Insurance We also have a no-cost medical, dental, and vision plan for employees.
18 days of accrued PTO in addition to 10 paid holidays Fertility benefits 401(k) Retirement Plan Employee Assistance Program Continuing Education Reimbursement Wellness Program We provide a great, family work environment with internal growth opportunities Job Type:
Full-time.
Estimated Salary: $20 to $28 per hour based on qualifications.
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