Bilingual (Spanish) Director, Hispanic Center for Excellence
The Financial Advisory Services Program Manager is responsible for leading the development of financial advisory services, including the delivery of advice, education and support to low-to-moderate income clients seeking to enhance their financial knowledge, improve financial stability, reduce financial risk, and begin building wealth.
Directly supervises a team of Advisors or directly manage the projects and processes related to the development of new programs and services. Coordinates work with other branch/departmental staff to ensure successful program operations. Carries out management responsibilities in accordance with the agency's policies and applicable laws. Responsibilities include interviewing, hiring, training, and coaching employees.
Education and/or
Experience:
Bachelor's degree (B. A.) from four-year college or university. Minimum of 3-5 years previous management experience, including experience administering longer-term, case management type services and programs. Must have experience in financial services, including credit and housing. Functional computer literacy and competence with generally accepted business technologies including Microsoft Office products, the internet, web-based communication and email usage. Experience with database reporting or client-facing communication software a plus. Must have experience administering services to the target population and an understanding of financial challenges faced by both first and second/third generation Hispanic immigrants. Must have an understanding of consumer credit and housing issues and keep current on such issues through participation in self-directed learning opportunities outside of work, in-house training and review of materials distributed by PR. Must possess the ability to measure performance, interpret data and act on interpretation in order to effect change. Budget and grant management experience preferred.Estimated Salary: $20 to $28 per hour based on qualifications.
Directly supervises a team of Advisors or directly manage the projects and processes related to the development of new programs and services. Coordinates work with other branch/departmental staff to ensure successful program operations. Carries out management responsibilities in accordance with the agency's policies and applicable laws. Responsibilities include interviewing, hiring, training, and coaching employees.
Education and/or
Experience:
Bachelor's degree (B. A.) from four-year college or university. Minimum of 3-5 years previous management experience, including experience administering longer-term, case management type services and programs. Must have experience in financial services, including credit and housing. Functional computer literacy and competence with generally accepted business technologies including Microsoft Office products, the internet, web-based communication and email usage. Experience with database reporting or client-facing communication software a plus. Must have experience administering services to the target population and an understanding of financial challenges faced by both first and second/third generation Hispanic immigrants. Must have an understanding of consumer credit and housing issues and keep current on such issues through participation in self-directed learning opportunities outside of work, in-house training and review of materials distributed by PR. Must possess the ability to measure performance, interpret data and act on interpretation in order to effect change. Budget and grant management experience preferred.Estimated Salary: $20 to $28 per hour based on qualifications.
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