Quality Assurance Analyst Professional Services - Miami, FL at Geebo

Quality Assurance Analyst

3.
5 Full-time 5 hours ago Full Job Description Overview:
Lennar Mortgage is centered around personal growth, innovation, and diversity.
We are looking for a new team member who shares our passion and dedication to bringing homeownership to life.
At Lennar Mortgage, you'll build your career with a Fortune 150 company that provides an excellent work environment, plenty of opportunities for advancement, and competitive benefits and compensation.
Our success is a result of supporting and rewarding our team of elite professionals, who strive to exceed superior standards and exceptional services.
Hyrbid/Remote - Florida Only
Responsibilities:
The Quality Assurance Analyst tracks the receipt of correspondence from investors or other industry partners requesting copy files and/or missing documentation.
Maintains accurate status of these requests within the internal database and in the permanent loan record (Encompass).
Communicates to the appropriate associates/departments as needed and perform follow up until the issue is closed or resolved.
Prepare the company response to any repurchase or indemnification request within established department deadlines.
Support the tasks of the Remedy & Resolution department.
Daily check of portals for new requests (Fannie/Freddie) Maintain status of all requests within the internal database Communicates promptly and follow up with those identified to facilitate a resolution Review for completeness and ship files upon request based on department deadlines Perform other duties as assigned by management
Qualifications:
One year as a Quality Control/Quality Assurance Technician At least 3 years mortgage lending experience Knowledge of mortgage terminology Pipeline management Thorough & details documentation Encompass experience
Benefits:
Medical, Dental, & Vision Wellness Program Vacation, Sick, & Personal Time Off 10 Company Holiday's Off Everyone's Included Day You can use your Everyone's Included Day to celebrate, observe, and engage in an event or activity that is of personal significance to you, such as cultural, religious, or social causes or activities.
Type:
Regular Full-Time.
Estimated Salary: $20 to $28 per hour based on qualifications.

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