Client Advisor for Service Department
Ford of Kendall Ford of Kendall Palmetto Bay, FL Palmetto Bay, FL $80,000 - $150,000 a year $80,000 - $150,000 a year Must have previous Service Advisor Experience (Apply online or in person!) What We Offer Great volume Work with the latest technology Health, Vision, Dental and AFLAC insurance Company Paid Long Term Disability Company Paid Life Insurance Company Paid Employee Assistance Program 401K Match Employee Vehicle Purchase Program Vendor Discount Programs
Responsibilities:
Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations.
Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
Monitor the progress of each vehicle throughout the day, and updating customers frequently Responsible for overseeing the technician working on customers' vehicle including their time management/efficiency, parts ordering, job completion times.
Oversee and participate in quality control.
REQUIREMENTS:
High School Diploma or equivalent.
Accredited training in service advisor skills, customer satisfaction and quality control.
Automotive service advisor experience.
Ability to concentrate and accomplish tasks despite interruptions.
Ability to perform a variety of tasks simultaneously.
Must be willing to submit to a background check & drug screen Ford of Kendall located in Miami, FL is proud to be one of the premier Ford dealerships in the Miami area.
From the moment you walk into our showroom, you'll know our commitment to customer service is second to none.
We are a family owned business and our goal is to make you feel like a part of our Ford family.
We are looking for an experienced candidate with a proven track record in the automotive industry, an impeccable reputation and a commitment to customer service at the highest level.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations.
Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
Monitor the progress of each vehicle throughout the day, and updating customers frequently Responsible for overseeing the technician working on customers' vehicle including their time management/efficiency, parts ordering, job completion times.
Oversee and participate in quality control.
REQUIREMENTS:
High School Diploma or equivalent.
Accredited training in service advisor skills, customer satisfaction and quality control.
Automotive service advisor experience.
Ability to concentrate and accomplish tasks despite interruptions.
Ability to perform a variety of tasks simultaneously.
Must be willing to submit to a background check & drug screen Ford of Kendall located in Miami, FL is proud to be one of the premier Ford dealerships in the Miami area.
From the moment you walk into our showroom, you'll know our commitment to customer service is second to none.
We are a family owned business and our goal is to make you feel like a part of our Ford family.
We are looking for an experienced candidate with a proven track record in the automotive industry, an impeccable reputation and a commitment to customer service at the highest level.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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