Director, Human Resources Jackson North Medical Center
Jackson North Medical CenterHuman Resources Dept.
Days, Full TimePosition
Summary:
The Director of Human Resources will serve as a strategic business partner and primary point of contact to the respective business area and its leadership.
The Director will be responsible to design and operationalize user-friendly plans and programs to support JHS mission and to maximize employee engagement.
The positions will provide direction, coordination and overall management of the HR function and its alignment to the business.
This will include the preparation of regular human resource statistical summaries, existing trends, forecasting and workforce planning.
Duties &
Responsibilities:
Partner with business unit leaders to identify, plan and implement strategic objectives that are in alignment with business strategies.
Design, develop and implement various HR business projects and initiatives to proactively meet the needs of the assigned business; research best practices and provide strategic recommendations based on data analysis and incorporation of appropriate metrics to measure outcomes.
Partner with business for workforce planning to ensure we can accurately forecast staffing and scheduling needs.
Improve 90-day retention of new hires in key positions by focusing on the onboarding process in partnership with managers and onboarding team.
Partner with hiring managers to better manage pipeline of applicants in Taleo.
Act as sing point of contact for HR related processes, issues/questions for assigned business.
Collaborate with other HR functions to design, develop and implement key HR programs and initiatives.
Model behavior and provide support to contribute to the improved performance of the assigned business units.
Focus on learning operational systems and processes to identify opportunities to improve performance, productivity.
HR Employee Labor Relations.
Work with managers and employees to investigate and resolve employee labor relations issues.
Serve as an internal consultant to managers for people and organizational issues.
Collaborate with Senior Employee Labor Relations leaders and specialists to help managers adhere to the CBA terms and address union related issues.
HR Learning and Development.
Collaborate with Senior Learning and Development leaders and specialists to coach managers in leadership abilities, relationships among teams/individuals, interpersonal communications and performance management.
HR Compliance and Performance Improvement Assist in the development and administration of HR policies and procedures.
Ensure that all HR initiatives and activities in the assigned business are in compliance with federal, state and local government regulations.
Participate in performance improvement activities.
Assist to maintain compliance with Joint Commission accreditation and other internal and external regulatory standards.
Success Factors Strong - Business Acumen - Ability to see the big picture and how the key drivers of healthcare relate to each other, key strategies, decisions and actions that impact the financial and operational outcomes of the business.
Strong analytical and decision making:
Effectively conceptualize or solve both complex and uncomplicated problems by making decisions that are sensible given the available information.
Trusted Advisor:
Ability to be seen as a trusted advisor to senior management.
Coaching and Influencing:
Works with the business to provide feedback, advise and support to improve the effectiveness of both individuals and core business teams.
Ability to influence others to support decisions, ideas or strategies that meet the business objectives.
Solid Communication Skills:
Effective verbal and non-verbal skills in interpersonal relationships, as well presentation skills.
Strong project management and prioritization skills:
Excellent discipline of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria.
Effectively aligns work with the priorities of the business.
Strong interpersonal skills:
Ability to influence others and build collaborative relationships both within HR and across the organization with individuals at all levels.
Change Management:
Effective and proven ability in transitioning individuals, teams, and organizations using methods intended to re-direct the use of resources, business process, budget allocations, culture changes or other modes of operation that significantly reshape the business.
Role models behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
The leader understands and adheres to JHS compliance standards as they appear in the Code of Conduct, Compliance Policies, and all other JHS Policies and Procedures and supports the commitment of JHS in adhering to federal, state and local laws, rules and regulations governing ethical business practices for health care providers by demonstrating knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family and organization information.
The leader further understands that JHS is committed to its role in preventing health care fraud and abuse and complying with applicable state and federal laws related to health care fraud and abuse.
This commitment is supported and enabled through an anonymous hotline which serves as one of several mechanisms for reporting suspected fraud, waste and/or abuse, as well as other compliance related issues.
The leader to report through any of the reporting mechanisms (e.
g.
, anonymous hotline, supervisor, Compliance Officer) any suspected health care fraud, waste and/or abuse as well as other compliance-related issues.
Lead Employee Engagement strategy at the community hospital.
Performs all other related job duties as assigned.
Qualifications
Experience:
Generally requires 7 to 10 years of related experience.
Management experience is required.
Education:
Bachelor's degree in related field is required.
Master's degree is strongly preferred.
License Certification:
Valid license or certification is required as needed, based on the job or specialty.
Knowledge Skill Abilities:
General Competencies:
Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
Ability to communicate effectively in both oral and written form.
Ability to handle difficult and stressful situations with critical thinking and professional composure.
Ability to understand and follow instructions.
Ability to exercise sound and independent judgment.
Knowledge and skill in use of job appropriate technology and software applications.
Management Competencies:
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Skill in monitoring/assessing the performance to make improvements or take corrective action.
Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Ability to plan, implement, and evaluate programs.
Ability to establish goals and objectives.
Ability to recognize, analyze, and solve a variety of problems.
Unit Specific Competencies:
Strong Business Acumen, Ability to see the big picture? and how the key drivers of healthcare relate to each other, key strategies, decisions and actions that impact the financial and operational outcomes of the business.
Effectively conceptualize or solve both complex and uncomplicated problems by making decisions that are sensible given the available information.
Trusted Advisor:
Ability to be seen as a trusted advisor to senior management.
Coaching and Influencing :
Works with the business to provide feedback, advise and support to improve the effectiveness of both individuals and core business teams.
Ability to influence others to support decisions, ideas or strategies that meet the business objectives.
Strong project management and prioritization skills:
Excellent discipline of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria.
Effectively aligns work with the priorities of the business.
Strong interpersonal skills:
Ability to influence others and build collaborative relationships both within HR and across the organization with individuals at all levels.
Change Management:
Effective and proven ability in transitioning individuals, teams, and organizations using methods intended to re-direct the use of resources, business process, budget allocations, culture changes or other modes of operation that significantly reshape the business.
Physical Demands:
Job function is sedentary in nature and requires sitting for extended periods of time.
Function may require frequent standing or walking.
Must be able to lift or carry objects weighing up to 20 pounds.
Jobs in this group are required to have close visual acuity to perform activities such as:
extended use of computers, preparing and analyzing data and analytics, and other components of a typical office environment.
Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).
Work Environment:
Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations.
Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public.
Function is subject to inside environmental conditions, with occasional outdoor exposures.
Possible exposure to various environments such as:
communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment.
May wear Personal Protective Equipment (PPE) such as gloves or a mask when exposed to hospital environment outside of office.
Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions.
Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).
Recommended Skills Administration Analytical Business Planning Business Processes Change Management Commercial Awareness Estimated Salary: $20 to $28 per hour based on qualifications.
Days, Full TimePosition
Summary:
The Director of Human Resources will serve as a strategic business partner and primary point of contact to the respective business area and its leadership.
The Director will be responsible to design and operationalize user-friendly plans and programs to support JHS mission and to maximize employee engagement.
The positions will provide direction, coordination and overall management of the HR function and its alignment to the business.
This will include the preparation of regular human resource statistical summaries, existing trends, forecasting and workforce planning.
Duties &
Responsibilities:
Partner with business unit leaders to identify, plan and implement strategic objectives that are in alignment with business strategies.
Design, develop and implement various HR business projects and initiatives to proactively meet the needs of the assigned business; research best practices and provide strategic recommendations based on data analysis and incorporation of appropriate metrics to measure outcomes.
Partner with business for workforce planning to ensure we can accurately forecast staffing and scheduling needs.
Improve 90-day retention of new hires in key positions by focusing on the onboarding process in partnership with managers and onboarding team.
Partner with hiring managers to better manage pipeline of applicants in Taleo.
Act as sing point of contact for HR related processes, issues/questions for assigned business.
Collaborate with other HR functions to design, develop and implement key HR programs and initiatives.
Model behavior and provide support to contribute to the improved performance of the assigned business units.
Focus on learning operational systems and processes to identify opportunities to improve performance, productivity.
HR Employee Labor Relations.
Work with managers and employees to investigate and resolve employee labor relations issues.
Serve as an internal consultant to managers for people and organizational issues.
Collaborate with Senior Employee Labor Relations leaders and specialists to help managers adhere to the CBA terms and address union related issues.
HR Learning and Development.
Collaborate with Senior Learning and Development leaders and specialists to coach managers in leadership abilities, relationships among teams/individuals, interpersonal communications and performance management.
HR Compliance and Performance Improvement Assist in the development and administration of HR policies and procedures.
Ensure that all HR initiatives and activities in the assigned business are in compliance with federal, state and local government regulations.
Participate in performance improvement activities.
Assist to maintain compliance with Joint Commission accreditation and other internal and external regulatory standards.
Success Factors Strong - Business Acumen - Ability to see the big picture and how the key drivers of healthcare relate to each other, key strategies, decisions and actions that impact the financial and operational outcomes of the business.
Strong analytical and decision making:
Effectively conceptualize or solve both complex and uncomplicated problems by making decisions that are sensible given the available information.
Trusted Advisor:
Ability to be seen as a trusted advisor to senior management.
Coaching and Influencing:
Works with the business to provide feedback, advise and support to improve the effectiveness of both individuals and core business teams.
Ability to influence others to support decisions, ideas or strategies that meet the business objectives.
Solid Communication Skills:
Effective verbal and non-verbal skills in interpersonal relationships, as well presentation skills.
Strong project management and prioritization skills:
Excellent discipline of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria.
Effectively aligns work with the priorities of the business.
Strong interpersonal skills:
Ability to influence others and build collaborative relationships both within HR and across the organization with individuals at all levels.
Change Management:
Effective and proven ability in transitioning individuals, teams, and organizations using methods intended to re-direct the use of resources, business process, budget allocations, culture changes or other modes of operation that significantly reshape the business.
Role models behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).
The leader understands and adheres to JHS compliance standards as they appear in the Code of Conduct, Compliance Policies, and all other JHS Policies and Procedures and supports the commitment of JHS in adhering to federal, state and local laws, rules and regulations governing ethical business practices for health care providers by demonstrating knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family and organization information.
The leader further understands that JHS is committed to its role in preventing health care fraud and abuse and complying with applicable state and federal laws related to health care fraud and abuse.
This commitment is supported and enabled through an anonymous hotline which serves as one of several mechanisms for reporting suspected fraud, waste and/or abuse, as well as other compliance related issues.
The leader to report through any of the reporting mechanisms (e.
g.
, anonymous hotline, supervisor, Compliance Officer) any suspected health care fraud, waste and/or abuse as well as other compliance-related issues.
Lead Employee Engagement strategy at the community hospital.
Performs all other related job duties as assigned.
Qualifications
Experience:
Generally requires 7 to 10 years of related experience.
Management experience is required.
Education:
Bachelor's degree in related field is required.
Master's degree is strongly preferred.
License Certification:
Valid license or certification is required as needed, based on the job or specialty.
Knowledge Skill Abilities:
General Competencies:
Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
Ability to communicate effectively in both oral and written form.
Ability to handle difficult and stressful situations with critical thinking and professional composure.
Ability to understand and follow instructions.
Ability to exercise sound and independent judgment.
Knowledge and skill in use of job appropriate technology and software applications.
Management Competencies:
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Skill in monitoring/assessing the performance to make improvements or take corrective action.
Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Ability to plan, implement, and evaluate programs.
Ability to establish goals and objectives.
Ability to recognize, analyze, and solve a variety of problems.
Unit Specific Competencies:
Strong Business Acumen, Ability to see the big picture? and how the key drivers of healthcare relate to each other, key strategies, decisions and actions that impact the financial and operational outcomes of the business.
Effectively conceptualize or solve both complex and uncomplicated problems by making decisions that are sensible given the available information.
Trusted Advisor:
Ability to be seen as a trusted advisor to senior management.
Coaching and Influencing :
Works with the business to provide feedback, advise and support to improve the effectiveness of both individuals and core business teams.
Ability to influence others to support decisions, ideas or strategies that meet the business objectives.
Strong project management and prioritization skills:
Excellent discipline of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria.
Effectively aligns work with the priorities of the business.
Strong interpersonal skills:
Ability to influence others and build collaborative relationships both within HR and across the organization with individuals at all levels.
Change Management:
Effective and proven ability in transitioning individuals, teams, and organizations using methods intended to re-direct the use of resources, business process, budget allocations, culture changes or other modes of operation that significantly reshape the business.
Physical Demands:
Job function is sedentary in nature and requires sitting for extended periods of time.
Function may require frequent standing or walking.
Must be able to lift or carry objects weighing up to 20 pounds.
Jobs in this group are required to have close visual acuity to perform activities such as:
extended use of computers, preparing and analyzing data and analytics, and other components of a typical office environment.
Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).
Work Environment:
Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations.
Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public.
Function is subject to inside environmental conditions, with occasional outdoor exposures.
Possible exposure to various environments such as:
communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment.
May wear Personal Protective Equipment (PPE) such as gloves or a mask when exposed to hospital environment outside of office.
Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions.
Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).
Recommended Skills Administration Analytical Business Planning Business Processes Change Management Commercial Awareness Estimated Salary: $20 to $28 per hour based on qualifications.
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