Retail Customer Engagement Manager Customer Service & Call Center - Miami, FL at Geebo

Retail Customer Engagement Manager

Sweetwater, FL Sweetwater, FL Full-time Full-time $74,497 - $108,020 a year $74,497 - $108,020 a year Why we will love you 5 years leadership experience 2 years experience leading leaders Bachelor's Degree preferred What you'll be doing day to day Ensures a great shopping and IKEA brand experience to drive repeat visitation Leads the loyalty team to ensure development of working routines, auditing, and competence related to the role and function Conveys IKEA values and nurtures a strong IKEA culture that inspires and empowers coworkers to extraordinary achievements Manages store level customer intelligence gathering and feedback loop and identifies potential improvements Drives IKEA Family memberships and actively promotes, secures, and implements Family Offers in order to grow loyalty with the IKEA Family member experience Partners with the Regional Marketing Manager and store Commercial Manager in providing input and helping to create the store business/marketing plan based on relevant knowledge of local marketing trends Acts as a local spokesperson for IKEA in the community and local media opportunities Leads development and coordination of national and local events connected to IKEA Family and the community Together as a Team In our team we take pride in seeing everyone around us grow and develop, and we encourage people to experiment, test, try - and sometimes fail.
As long as they learn along the way! We know that everything is changing more rapidly today and that we sometimes need to lead in the unknown.
So we throw ourselves out there to explore new possibilities and ways of doing things to make both our people and our business prosper.
Apply now! JOB TYPE - Permanent, Full-time BENEFITS ELIGIBLE? Yes HOURS:
Salaried position:
Candidate must be able to work a flexible schedule based on business needs of the location including week nights and weekends.
The salary pay range for this role is $74,497 - $108,020 annually Location:
Position is based out of our Miami location.
Whether you're part time or full time, we offer competitive benefits and perks, such as medical and Rx, dental, vison, 401k, meal deal, store discount, autism coverage, parental leave, pet insurance, education assistance and more.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.