General Manager - Novotel Miami Brickell
Company DescriptionWe are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrows hospitality.
Discover the life that awaits you at Accor, visit:
https:
//careers.
accor.
com/ />Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob Description Directly supervise the Department Head members and indirectly all hotel personnel.
Carry out responsibilities per the Companys policies and training programs.
Ensure the highest standard of services is provided for guests.
Maintain product and service quality standards by conducting ongoing evaluations.
Maximizing financial performance Efficient operation and cost control of all hotel departments and facilities Passion to grow & develop - Feel encouraged and reinforced by own success.
Approach tasks with courage and self-confidence Act as a role model, displaying knowledge and awareness of company standards.
Build team spirit and quality relationships with the management team.
Analyze feedback and trends from guest satisfaction platforms to enhance the guest experience and take action when appropriate.
Attaining and maintenance of service levels that exceed expectations.
Executes marketing, sales, and operational activities, producing results that meet or exceed the hotels business plan.
Demonstrate ability to forecast sales, trends, labour, and purchasing while providing clear, consistent direction and training.
Trusts and shows confidence in others:
delegates effectively.
Remain professional and constructive in extraordinary situations.
Qualifications Prior 10
years in hotel management Fluent in English.
Spanish an asset Highly skilled in managing owner/management company relationships.
Strategic, creative, and able to communicate how plans will deliver overall goals.
Strong Operations and, in particular, Food, Beverage & Events Proven track record in making hotel operations profitable.
Excellent speaking and presentation skills Demonstrated leadership and organizational skills.
Ability to effectively manage time and project management.
Strong interpersonal and communication skills Adaptable and flexible with the capacity to set high goals and standards for the smooth operation of the hotel.
Effective management style, hands-on and approachable Bottom-line oriented with emphasis on quality guest service and team building Strong process orientated.
Entrepreneurial, think out of the box.
Outstanding PR and social integration skills to develop strong customer relations.
Able to drive change and look for efficiencies/synergies across the network.
Get Things Done! Comfortable taking ownership of projects and expanding the scope of responsibilities.
Additional Information Employee benefits and discounts card Opportunity to develop your talent and grow within your hotel and around the world! Training and professional development within Accor Annual bonus for results Free birthday day Other benefits of the region Diversity and Inclusion for Accor means welcoming everyone and respecting their differences, giving priority only to qualities and abilities.
Our goal is to provide employment with purpose, in an inclusive culture, offer excellent working conditions and promote the development of all people, including people with disabilities.
.
Do not hesitate to inform us of any specific needs you have so that we can take them into consideration.
J-18808-Ljbffr Recommended Skills Adaptability Coordinating Creativity Customer Relationship Management Entrepreneurship Forecasting Estimated Salary: $20 to $28 per hour based on qualifications.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrows hospitality.
Discover the life that awaits you at Accor, visit:
https:
//careers.
accor.
com/ />Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob Description Directly supervise the Department Head members and indirectly all hotel personnel.
Carry out responsibilities per the Companys policies and training programs.
Ensure the highest standard of services is provided for guests.
Maintain product and service quality standards by conducting ongoing evaluations.
Maximizing financial performance Efficient operation and cost control of all hotel departments and facilities Passion to grow & develop - Feel encouraged and reinforced by own success.
Approach tasks with courage and self-confidence Act as a role model, displaying knowledge and awareness of company standards.
Build team spirit and quality relationships with the management team.
Analyze feedback and trends from guest satisfaction platforms to enhance the guest experience and take action when appropriate.
Attaining and maintenance of service levels that exceed expectations.
Executes marketing, sales, and operational activities, producing results that meet or exceed the hotels business plan.
Demonstrate ability to forecast sales, trends, labour, and purchasing while providing clear, consistent direction and training.
Trusts and shows confidence in others:
delegates effectively.
Remain professional and constructive in extraordinary situations.
Qualifications Prior 10
years in hotel management Fluent in English.
Spanish an asset Highly skilled in managing owner/management company relationships.
Strategic, creative, and able to communicate how plans will deliver overall goals.
Strong Operations and, in particular, Food, Beverage & Events Proven track record in making hotel operations profitable.
Excellent speaking and presentation skills Demonstrated leadership and organizational skills.
Ability to effectively manage time and project management.
Strong interpersonal and communication skills Adaptable and flexible with the capacity to set high goals and standards for the smooth operation of the hotel.
Effective management style, hands-on and approachable Bottom-line oriented with emphasis on quality guest service and team building Strong process orientated.
Entrepreneurial, think out of the box.
Outstanding PR and social integration skills to develop strong customer relations.
Able to drive change and look for efficiencies/synergies across the network.
Get Things Done! Comfortable taking ownership of projects and expanding the scope of responsibilities.
Additional Information Employee benefits and discounts card Opportunity to develop your talent and grow within your hotel and around the world! Training and professional development within Accor Annual bonus for results Free birthday day Other benefits of the region Diversity and Inclusion for Accor means welcoming everyone and respecting their differences, giving priority only to qualities and abilities.
Our goal is to provide employment with purpose, in an inclusive culture, offer excellent working conditions and promote the development of all people, including people with disabilities.
.
Do not hesitate to inform us of any specific needs you have so that we can take them into consideration.
J-18808-Ljbffr Recommended Skills Adaptability Coordinating Creativity Customer Relationship Management Entrepreneurship Forecasting Estimated Salary: $20 to $28 per hour based on qualifications.
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