Customer Service Representative Community, Social Services & Nonprofit - Miami, FL at Geebo

Customer Service Representative

Sevenlogik Sevenlogik Miami, FL Miami, FL Full-time Full-time $18.
04 - $21.
73 an hour $18.
04 - $21.
73 an hour 4 days ago 4 days ago 4 days ago Duties - Provide exceptional customer service to clients via phone, email, and chat - Assist customers with inquiries, complaints, and product/service information - Upsell products and services to customers when appropriate - Analyze customer needs and recommend suitable solutions - Process orders, returns, and exchanges accurately and efficiently - Maintain customer records by updating account information and notes in the system - Perform data entry tasks to input customer information and update databases Qualifications - Fluent in English and Spanish (written and verbal) - Excellent phone etiquette and communication skills - Strong problem-solving abilities with the ability to analyze customer issues and provide effective solutions - Previous experience in a customer service role is preferred - Sales experience is a plus - Ability to multitask and prioritize tasks in a fast-paced environment - Proficient in data entry and computer skills We offer competitive compensation, including benefits such as:
- Medical, dental, and vision insurance - Paid time off - Retirement savings plan If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you.
Apply now to join our team as a Customer Service Representative! Job Type:
Full-time Pay:
$18.
04 - $21.
73 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Professional development assistance Vision insurance Experience level:
No experience needed Shift:
Day shift Evening shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
Call center In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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