Customer Service Associate, Doral Supply Chain Community, Social Services & Nonprofit - Miami, FL at Geebo

Customer Service Associate, Doral Supply Chain

4.
1 Doral, FL Doral, FL $15.
57 - $18.
84 an hour $15.
57 - $18.
84 an hour Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 24,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties.
Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences.
A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.
Everything we do at Baptist Health, we do to the best of our ability.
That includes supporting our team with extensive training programs, millions of dollars in tuition assistance, comprehensive benefits and more.
Working within our award-winning culture means getting the respect and support you need to do your best work ever.
Find out why we're all in for helping you be your best.
Description:
Primary contact for any questions related to Supply Chain processes, ERP system questions, order status for Inventory, Non-Inventory and Employee Sales orders.
The Customer Service Associate works directly with the customer (internal/external) by acting as a liaison in problem solving, research, and dispute resolution.
Committed to exceeding customer expectations and ensuring a timely resolution to all customer inquiries.
Working knowledge of internal Supply Chain processes including Regulatory Guidelines, Product Recalls, Inventory, Receiving, Logistics, Returns, Purchasing, and Contracting.
Ability to navigate PeopleSoft and extract pertinent information from all available resources including queries and reports.
Estimated pay range for this position is $15.
57 - $18.
84 / hour depending on experience.
Qualifications:
Degrees:
High School,Cert,GED,Trn,Exper Additional
Qualifications:
3 years Customer Service experience in a healthcare setting.
Knowledge of Microsoft systems, Word, Excel, Outlook, and Skype.
Detail oriented, problem solver, good writing and interpersonal skills required.
Must be able to deal with difficult callers in a high call volume setting.
Able to multi-task and work under pressure in order to meet stringent deadlines.
Minimum Required
Experience:
3 EOE.
Estimated Salary: $20 to $28 per hour based on qualifications.

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