Hotel Director (Royal Caribbean International)
Company Name:
Royal Caribbean Cruises Ltd.
Combine your experience and sense of adventure by joining our exciting team of employees working onboard our ships at sea. At Royal Caribbean International, we believe that great vacations begin with great employees! As a leader in the cruise industry, Royal Caribbean International is continuously expanding and seeking dynamic, energetic, experienced professionals to join our team. With our innovative fleet of twenty-one ships visiting five continents, each offering adventurous ways to explore the globe, this could be a great opportunity to let your career set sail.
Directs the Hotel operation onboard the vessel to ensure company, divisional and ship performance objectives set against the TGS Triangle are met or exceeded by performing the following essential duties and responsibilities personally or through subordinate managers. The Hotel operation consists of Food & Beverage, Housekeeping, Guest Services, Financial Operations, Facilities Management, Entertainment & Guest Activities, Human Resources, Training & Development, Information Technology Operations, Casino Operations, Doctor & Medical Facilities and all onboard revenue managers.
Career snapshot:
Plans, coordinates and controls the operation of the Hotel organization. Directs the function of all Hotel personnel through the management of department heads. Recruits, motivates and develops staff. Maintains effective employee relations
Ensures the highest level of guest satisfaction by providing quality guest services and amenities within corporate standards. Serves as the highest level of authority in answering guests' complaints and resolving problems
Establishes and maintains effective internal communications including regular department head meetings to ensure optimum teamwork and productivity
Continually encourages teamwork and cooperation between all Hotel shipboard employees and Marine shipboard employees. Keeps Captain and marine management team informed of Hotel activities
Implements the business and operating budget plans to ensure on an on-going basis optimum total guest satisfaction, sales potential and profitability. Reviews operating budgets and revenue reports. Analyzes established goals and objective compared to actual results and implements recommendations to achieve projected goals
Establishes and maintains a prominent level of visibility and involvement throughout the vessel and in business, social and governmental communities as appropriate. Utilizes electronic media to frequently communicate with guests and shipboard employees. Polls guests and shipboard employees for feedback.
Qualifications and Requirements:
Minimum of 6 years related experience within cruise lines, resorts or Hotels with proven managerial experience to direct managers and staff; 2-3 years experience as Hotel Director, General Manager, Associate Hotel Director preferred
Ability to analyze the onboard operation and identify areas for improvement consistent with the vessels goals and objectives
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques and production methods
Excellent leadership, interpersonal, customer service and organizational skills to communicate confidently and effectively in a considerate, professional and positive manner with all levels of management, business partners and employees
Must be a passionate and inspirational leader who possesses strong self-initiative and an ability to hold themselves and other accountable in always delivering key results
Able to manage and monitor financial and operations shipboard funds and submitting observations recommendations to the Director, Hotel Operations
Acts as the onboard hotel key shipboard contact in crisis situations involving including but not limited to deployment issues, hurricanes, OPP outbreaks, and significant guest satisfaction issues. Participates in planning and executing crisis responses plans as part of the fleet emergency plan
Bachelors degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred
Ability to speak, read and write English clearly and distinctly with guests and employees
Knows and enforce HACCP procedures for sanitation and cleanliness in all areas
All international applicants must have the ability to obtain C1/D visa (and other relevant visas) when applicable
Must meet all physical requirements, including the ability to participate in emergency life-saving drills and required training
Preferences:
Ability to speak, read and write multiple languages is a plus
Thank you for your interest in this role. Royal Caribbean Cruises Ltd., one of the world's largest cruise companies and employer of choice, has an array of brands including Azamara Club Cruises, Celebrity Cruises, Pulmantur and Royal Caribbean International. These brands offer a variety of onboard activities, services and amenities, including simulated surfing, swimming pools, sun decks, beauty salons, exercise and spa facilities, ice skating rinks, in-line skating, basketball courts, rock climbing walls, miniature golf courses, gaming facilities, lounges, bars, Las Vegas-style entertainment, cinemas and Royal Promenades, which include interior shopping, dining and an entertainment boulevard.
Join our team as Hotel Director. Once you click to apply below, it will take you 10-15 mins to complete our application, which will help us better qualify your candidacy. If you are being considered for this position you will hear back from us within the next 90 days. During this time, you can view your application status on our career site.
PLEASE KINDLY APPLY TO THIS POSITION ON THE FOLLOWING WEBSITE TO BE CONSIDERED:
If you are interested in viewing other opportunities, please visit our company website:Estimated Salary: $20 to $28 per hour based on qualifications.
Royal Caribbean Cruises Ltd.
Combine your experience and sense of adventure by joining our exciting team of employees working onboard our ships at sea. At Royal Caribbean International, we believe that great vacations begin with great employees! As a leader in the cruise industry, Royal Caribbean International is continuously expanding and seeking dynamic, energetic, experienced professionals to join our team. With our innovative fleet of twenty-one ships visiting five continents, each offering adventurous ways to explore the globe, this could be a great opportunity to let your career set sail.
Directs the Hotel operation onboard the vessel to ensure company, divisional and ship performance objectives set against the TGS Triangle are met or exceeded by performing the following essential duties and responsibilities personally or through subordinate managers. The Hotel operation consists of Food & Beverage, Housekeeping, Guest Services, Financial Operations, Facilities Management, Entertainment & Guest Activities, Human Resources, Training & Development, Information Technology Operations, Casino Operations, Doctor & Medical Facilities and all onboard revenue managers.
Career snapshot:
Plans, coordinates and controls the operation of the Hotel organization. Directs the function of all Hotel personnel through the management of department heads. Recruits, motivates and develops staff. Maintains effective employee relations
Ensures the highest level of guest satisfaction by providing quality guest services and amenities within corporate standards. Serves as the highest level of authority in answering guests' complaints and resolving problems
Establishes and maintains effective internal communications including regular department head meetings to ensure optimum teamwork and productivity
Continually encourages teamwork and cooperation between all Hotel shipboard employees and Marine shipboard employees. Keeps Captain and marine management team informed of Hotel activities
Implements the business and operating budget plans to ensure on an on-going basis optimum total guest satisfaction, sales potential and profitability. Reviews operating budgets and revenue reports. Analyzes established goals and objective compared to actual results and implements recommendations to achieve projected goals
Establishes and maintains a prominent level of visibility and involvement throughout the vessel and in business, social and governmental communities as appropriate. Utilizes electronic media to frequently communicate with guests and shipboard employees. Polls guests and shipboard employees for feedback.
Qualifications and Requirements:
Minimum of 6 years related experience within cruise lines, resorts or Hotels with proven managerial experience to direct managers and staff; 2-3 years experience as Hotel Director, General Manager, Associate Hotel Director preferred
Ability to analyze the onboard operation and identify areas for improvement consistent with the vessels goals and objectives
Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques and production methods
Excellent leadership, interpersonal, customer service and organizational skills to communicate confidently and effectively in a considerate, professional and positive manner with all levels of management, business partners and employees
Must be a passionate and inspirational leader who possesses strong self-initiative and an ability to hold themselves and other accountable in always delivering key results
Able to manage and monitor financial and operations shipboard funds and submitting observations recommendations to the Director, Hotel Operations
Acts as the onboard hotel key shipboard contact in crisis situations involving including but not limited to deployment issues, hurricanes, OPP outbreaks, and significant guest satisfaction issues. Participates in planning and executing crisis responses plans as part of the fleet emergency plan
Bachelors degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred
Ability to speak, read and write English clearly and distinctly with guests and employees
Knows and enforce HACCP procedures for sanitation and cleanliness in all areas
All international applicants must have the ability to obtain C1/D visa (and other relevant visas) when applicable
Must meet all physical requirements, including the ability to participate in emergency life-saving drills and required training
Preferences:
Ability to speak, read and write multiple languages is a plus
Thank you for your interest in this role. Royal Caribbean Cruises Ltd., one of the world's largest cruise companies and employer of choice, has an array of brands including Azamara Club Cruises, Celebrity Cruises, Pulmantur and Royal Caribbean International. These brands offer a variety of onboard activities, services and amenities, including simulated surfing, swimming pools, sun decks, beauty salons, exercise and spa facilities, ice skating rinks, in-line skating, basketball courts, rock climbing walls, miniature golf courses, gaming facilities, lounges, bars, Las Vegas-style entertainment, cinemas and Royal Promenades, which include interior shopping, dining and an entertainment boulevard.
Join our team as Hotel Director. Once you click to apply below, it will take you 10-15 mins to complete our application, which will help us better qualify your candidacy. If you are being considered for this position you will hear back from us within the next 90 days. During this time, you can view your application status on our career site.
PLEASE KINDLY APPLY TO THIS POSITION ON THE FOLLOWING WEBSITE TO BE CONSIDERED:
If you are interested in viewing other opportunities, please visit our company website:Estimated Salary: $20 to $28 per hour based on qualifications.
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