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Water Restoration Lead Technician

Water Restoration Lead Technician
Roto-Rooter is the name that home owners and businesses have turned to for over 80 years for their plumbing and drain cleaning troubles. Our newest division, water restoration, is growing quickly, and we are adding additional team members.
As our Water Restoration Project Lead, your responsibilities will include:

  • Promote our commercial and residential services to insurance agents for properties that have been damaged by water

  • Front line and first responder for our company

  • Inspect site and present solutions to the customer

  • Use Xactimate software to create proposal

  • Be the point of contact for the customer and insurance agent throughout the project

  • Ensure project is completed in established time frame and to the customers satisfaction

  • Hire a team of sales representatives and service technicians


Requirements include:

  • Sales management experience preferably in the restoration or service industry

  • Strong customer service focus and able to communicate effectively with customers

  • Able to work in a fast paced environment

  • Fluent using Xactimate software

  • Clean driving record and pass background check


In return for your commitment to provide outstanding customer service, we provide a competitive compensation package and benefits including medical, dental, vision & 401k!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
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