Ebani M. Thomas
P.O. Box 371543
Miami, FL 33150
Objective: I am seeking an opportunity to utilize my administrative, marketing, and customer service skills to enhance administrative support services in a goal oriented environment.
Summary of Qualifications:
- Ten + years of experience working in a high paced work environment. This work entailed person, telephone, and all forms of social media.
- Team leadership skills and able to communicate effectively
- Proficient in most computer software programs, switchboard, and office equipment
- Basic skills and knowledge of marketing including Brand Ambassador
Palm Plaza Motel - Desk Clerk
November 2012 – present
Employed as a motel desk clerk; supervise housekeeping employees; answer incoming calls; greet guests and assists with arrival and departures; cash handling.
First Class Productions, Inc. - Independent Contractor
July 2009 – present
Employed as an independent contractor as a model; promoting and marketing events; blogger; backstage production.
Greenberg Traurig, PA
July 2005 - July 2010
Promptly and accurately answers all incoming telephone calls; Ensure that attorneys, clients, staff and guests of the firm are greeted in a courteous and professional manner; Directs incoming calls/inquiries/messages to appropriate parties at the firm; Provide administrative support to the front desk/utility area as needed (faxing, filing, data entry, etc.); Handle additional projects as assigned.
July 2004 - July 2005
Employed as a switchboard operator in a five-diamond luxury hotel utilizing a six line switchboard. Tasks include and are not limited to consistently handling and logging guest request; inquiries; forwarding calls; deficiencies; wake-up calls; guest messages; equipment requests; and telephone maintenance
- Backstage event production
- Casting panel judge
- Product demonstration and information distribution
- Soliciting new customers
- Maintain staff calendar
- Create and distribute memos
- Travel arrangements
Education: Graduate: Miami Northwestern High School
Attended Miami Dade College – 36 hour Administrative Skills courses
References available upon request.