Medicine Health/Senior Software Technician/Information Techology Maintenance/Healthcare System


Tommie Wilson

Miami FL 33142

(305) 761-8304



A professional information and technology specialist with experience in all aspects of information technology maintenance and health care system – whose conscientious and professional demeanor helps improve system technology and customer service/patient care.




2007-2012 University of Miami
Miller School of Medicine Health Information Systems
Senior Software

  • Installed/maintained all computer equipment programs in computers for the department.  
  • System Administrator: gave rights to use certain applications and programs.
  • Helped with some of the physician issues concerning cane care.
  • Imaged and reimaged computers using Norton Ghosts 11 if needed.
  • Installed upgrades/cleaned and removed spyware from computers.
  • Maintained inventory of computers and scanners.
  • Maintained all information that came from privacy (I.E. HIPPA) also resolved all problems pertaining to privacy documents listed wrong in the chart.
  • Handled the lab reports that involved Mysis labs a Demamplothogy and Pathology as well as all inpatient labs that were put into Captiva system to go into the right patient chart.
  • Attended weekly Change Control meetings for upcoming changes to software and programs.
  • Knowledge of HIPPA procedures.
  • Technologies utilized: Win XP, Win 7 Server 2003 intermediate (client)
  • Knowledge of Captiva client software, Application Extender software, U Chart client search software.
  • Remote desktop software used daily: RDP, Team-viewer 6.5 or higher, Dame Ware remote client.   
  • Used Cane Care patient search to find current patient information.
  • Familiar with Q/dealing with documents and patient files.
  • Used VPN network client to connect to University Network.








2006- 2007 Miami Dade County
PeopleSoft Project (UPK User Productivity Kit)

(Q/A- Help Desk/Desktop Support)

  •  Edited PeopleSoft material in a virtual test environment, comparing test results to information gathered in the live environment.
  • Took snapshots and developed into pages for the site using UPK Developer.
  • Ran test on different sections of the web project to ensure the different components were working correctly.
  • Gave a written explanation of project notes including any problems found.
  • Technologies utilized: Win XP, Excel, etc.
  • Participated in weekly Change Control meetings to discuss project updates.


Further Work Experience:


2005- 2006 Fienberg-Fisher Elementary                                                    Miami Beach, FL

Teachers Assistant

2003- 2005 Sports Authority                                                                                    Doral, FL

 Loss Prevention Manager



2011-Present Miami Dade College                                             Miami, FL
Counseling / Religious Studies

2013-Present   the Academy                                                                          Miami, Florida

Administering Microsoft Windows Server 2012

Microsoft Certifications:

·      MTA- Microsoft Technology Associate

·      MCSA- Microsoft Certified Solutions Associate

·      MCSE - Microsoft Certified Solutions Expert

·      CCNA- Cisco Certified Network Associate

·      A+  in progress


Microsoft Office (including Word, Excel, PowerPoint and Outlook)
Internet Savvy (i.e. Internet Explorer, search engines, etc.)
Windows 2000 & XP Operating Systems office equipment (i.e. Fax, Copier, Printers, etc.), Team viewer, Dame Ware remote connection software.

  • ID#: 75747
  • Location: Miami, FL , 33142

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